Privacy Policy | Xplora Travel

Welcome to Xplora Travel (“we,” “our,” or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make inquiries, or book travel services with us.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

Make a booking or inquiry through our website or social media pages.
Subscribe to our newsletter or promotional offers.
Contact us via email, phone, or chat.

This may include:

Full name, email address, phone number, and mailing address.
Travel preferences, dates, and destination interests.
Payment information (processed securely via third-party payment providers).

We may also collect non-personal information such as:

Browser type, IP address, and device data for analytics purposes.

2. How We Use Your Information

We use your information to:

Process bookings, reservations, and travel requests.
Communicate with you about your trips or inquiries.
Send promotional offers, newsletters, and updates (you may unsubscribe anytime).
Improve our website, services, and customer experience.

3. How We Protect Your Information

Your data security is our priority.
We implement industry-standard security measures, including SSL encryption, to protect your personal information from unauthorized access, alteration, or disclosure.

4. Sharing of Information

We do not sell, rent, or trade your personal data.
We may share your information only with:

Trusted travel partners (e.g., airlines, hotels, tour operators) to fulfill your bookings.
Service providers who help operate our website or marketing tools (under strict confidentiality).
Legal authorities if required by law.

5. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic.
You can choose to disable cookies in your browser settings, but some parts of the site may not function properly.

6. Your Rights

You have the right to:

Access and request a copy of your personal information.
Correct or update your details.
Request deletion of your data (subject to legal and contractual obligations).
Withdraw consent for marketing communications.

To exercise these rights, contact us at:
📩 hello@xploratravel.ch

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies when visiting external links.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📍 Xplora Travel
✉️ hello@xploratravel.ch
🌐 https://www.xploratravel.ch